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FACTS Location: Nyköping Type of Company: Municipal housing company Portfolio: Approximately 4,000 apartments Tenants: Around 12,000 people live in Nyköpingshem properties Mission: Offers attractive and functional rental housing with a focus on long-term property management Social Responsibility: Collaborates with local stakeholders to create a safe and inclusive community Project Scope: Pilot project for digital lock installation; perimeter security with access systems and digital cylinders; digital locks in apartments, storage units, and technical rooms; platform for automated and simplified digital management of keys and access rights |
The Challenge: Modernizing Key Management
For property companies with large portfolios, managing keys and access is an ongoing challenge. Traditional key systems require extensive administration, pose security risks, and can lead to unnecessary costs, for example when tenants move.
Nyköpingshem wanted a solution that would:
- Increase security by reducing the number of physical keys and ensuring only authorized personnel have access
- Streamline administration by automating and digitizing key management
- Improve the tenant experience with easier and smoother access to properties
But which technological solution was the right path forward? To ensure a long-term and sustainable digitalization strategy, Nyköpingshem chose to start with a pilot project.
The Solution: Digital Keys and a Smart Platform
To create modern, reliable, and future-proof access, Nyköpingshem opted for a combined solution where access systems, digital locks, and digital cylinders work together. The result is a safer everyday experience for both tenants and property staff, and a solution that is easy to administer even at scale.
Entrances and perimeter security are protected by the RCO M5 access system, which manages the daily flow of tenants and staff. This is complemented by ASSA ABLOY’s eCLIQ digital cylinders, replacing traditional mechanical locks and ensuring doors remain operable even during system or electronic lock outages. The result is a robust perimeter security that never fully fails—a crucial safety factor in any property portfolio.
Technical rooms such as electrical and HVAC areas also use eCLIQ. The digital cylinder is ideal for these spaces because installation requires minimal disruption and no cabling. Risks associated with lost keys are minimized, as digital keys can be blocked and access rights adjusted in seconds. Property managers and contractors only gain access to the areas they need, when they need it.
Technical staff and property managers receive digital access rights, reducing the need to pick up or hand over physical keys.
In apartments and storage units, Nyköpingshem has chosen RCO’s LockR digital lock. For tenants, this means one tag works throughout their home: entrance, apartment, storage, and common areas. Simple, secure, and no multiple keys to manage.
Tenants can access the appropriate areas with a single tag—no more lost keys requiring lock cylinder replacements.
Platform for Smooth Administration and Gradual Digitalization
To make administration as smooth as possible, Nyköpingshem uses Serix IAM from Seriline. The system is connected to the property management database and ensures only tenants with current contracts can access the properties.
All tags, digital keys, and access rights are managed in a single system regardless of manufacturer. Even mechanical keys can be documented in the platform, enabling a smooth transition from mechanical to digital locks.
The platform allows starting on a smaller scale and gradually scaling the solution as the pilot project is evaluated and developed.
Combined administration also makes move-ins and move-outs at the start and end of the month much more efficient. Tenants verify their identity with BankID, sign digitally, and the system provides a complete overview of who has access to which areas.
Only current tenants have access—expired tags and access rights are automatically revoked when contracts end.
By combining the right technology in the right place, CERTEGO helped Nyköpingshem create a solution that is secure, cost-effective, and easy to manage.
”This is an important step for us, as we see many positive changes with the digital transition. We simplify our administration, secure our properties, and at the same time create a better experience for our tenants.”
Felicia Funes, Tenant Host at Nyköpingshem
Taking the Next Step Towards Smarter Key Management ?
Nyköpingshem is continuing its development by testing digital key management in a pilot project. During 2026, the results will be evaluated to determine how the initiative can be further expanded across the portfolio.
Would you like to explore how digital key management could simplify daily operations in your organization?
We help you analyze your needs, find the right solution, and take the step when the time is right.
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