Security-officer-1920x607

Whistleblower

CERTEGO strives to maintain an open business climate and a high standard of business ethics. In our operations, we prioritize safety and respect for all individuals affected by our activities. Therefore, all of CERTEGO's stakeholders play a crucial role in our success. 

All our employees, business partners, and other stakeholders are encouraged to report service-related misconduct that affects individuals, our organization, society, or the environment. CERTEGO has zero tolerance for actions such as discrimination, harassment, crimes, corruption, and environmental violations.

Uten tittel (7)

The whistleblower service

We provide a secure channel for anonymous reporting and dialogue. Through our whistleblower service, we can obtain early warnings to mitigate risks. It is essential to uphold good corporate governance and maintain the trust of our customers and the public.

To ensure your anonymity, the service is managed by an external party, WhistleB, Whistleblowing Centre, at https://whistleb.com. The communication channel is encrypted and password-protected. All messages are treated confidentially.

File a report here

Who can file a report?

All our employees, business partners, and other stakeholders are encouraged to report service-related misconduct that affects individuals, our organization, society, or the environment.

CERTEGO has zero tolerance for actions such as discrimination, harassment, crimes, corruption, and environmental violations.

What should be reported?

The whistleblower service can be used to alert us about serious risks of misconduct that could impact people, our organization, society, or the environment. Your report may contain information about criminal activity, wrongdoing, violations, or other actions that contravene EU or national laws within a work-related context. You do not need to have evidence for your suspicion, but all messages should be submitted in good faith. 

What are irregularities?

Irregularities refer to conditions that violate:

  • Laws and regulations

  • The company's written ethical guidelines

  • Ethical standards broadly supported in society

Some typical examples include:

  • Corruption and financial misconduct such as bribery, price fixing, money laundering, fraud

  • Health and safety issues, including workplace health and safety, product safety, serious discrimination, harassment, and racism

  • Environmental violations, for example, illegal handling of hazardous waste

  • Privacy breaches, such as the improper use of personal data

How do I report it?

Option 1:
Submit your report via the whistleblower tool by [clicking here].

The reporting channel is provided by our external partner, WhistleB, to ensure anonymity. The reporting process is encrypted and protected by a password.

The report can be submitted easily and securely by following the instructions in the form. Once you submit the report, you will receive a personal ID and password on the screen. These must be stored securely. You will remain anonymous throughout the entire dialogue. The case will be handled by CERTEGO’s internal administrators of the whistleblower service, and you will receive a response to your report within 7 working days.

Option 2:
Contact Tobias Eriksson, COO at CERTEGO Group
Phone: +46 21 10 97 66
Email: tobias.eriksson@certego.se

Protection and privacy

A person who raises a genuine concern or suspicion does not risk losing their job or being subjected to any form of sanctions or personal disadvantage as a result. This applies even if it turns out that the whistleblower was mistaken, provided that they acted in good faith.

Subject to consideration for the privacy of those accused and any other confidentiality issues, whistleblowers will be kept informed of the outcome of investigations into the allegations.

In cases involving alleged criminal acts, non-anonymous whistleblowers will be informed that their identity may need to be disclosed during legal proceedings.

Principles for handling whistleblower cases at CERTEGO

  • All reports must be taken seriously, even if submitted anonymously.

  • All reports must be processed as soon as possible.

  • All reports must be handled confidentially by everyone involved.

  • The whistleblower system must be usable without fear of consequences, retaliation, or reprisal.